The Rio Grande Valley MultiBank is committed to ensuring that all individuals have equal access to our programs, services, and activities. As a recipient of federal financial assistance, the RGVMB complies with Title VI of the Civil Rights Act of 1964, which prohibits discrimination on the basis of race, color, or national origin, and Section 504 of the Rehabilitation Act of 1973, which prohibits discrimination on the basis of disability.
Under Title VI and Section 504, you have the right to:
Complaints should be submitted to:
You may also file a complaint directly with the appropriate federal agency:
U.S. Department of Justice
950 Pennsylvania Avenue, NW
Washington, DC 20530-0001
1-855-856-1247
Telephone Device for the Deaf (TTY) (202) 514-0716
Online report can be filed at https://civilrights.justice.gov/report/
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room509F, HHH Building
Washington, DC 20201
1-800-368-1019
Telephone device for the deaf (TDD) 1-800-537-7697
Online report can filed at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
The RGVMB is committed to promptly and thoroughly investigating all complaints and taking appropriate action to address any instances of discrimination.
If you require additional information or assistance in understanding your rights under Title VI and Section 504, please contact:
Edna Oceguera, Chief Operating Officer
901 E. Levee St. Brownsville, Texas 78520
Ph: 956-541-4955
Thank you for your attention to this important matter. We strive to create an inclusive and accessible environment for all individuals.
Copyright © 2018 RGV MultiBank - All Rights Reserved.